Privacy Notice

Last updated: 5/7/2026

1. Introduction

Gigantic Media Group Ltd ("we", "us", or "our") is committed to protecting your privacy. This Privacy Notice explains how we collect, use, and protect your personal information when you use our Soundwaves authentication services and related applications operated under the brands Soundwaves, Gigantic, and OnMixer.

This notice applies to all personal information we process about you when you use our services.

2. Data Controller

Gigantic Media Group Ltd is the data controller for the personal information we collect and process. We are a company registered in the United Kingdom and operate under the brands Soundwaves, Gigantic, and OnMixer.

3. Information We Collect

We collect the following types of personal information:

Account Information

  • Email address
  • Password (encrypted)
  • Account creation and last login timestamps
  • Two-factor authentication settings

Security Information

  • Device fingerprints for security purposes
  • Login session data
  • Security logs and failed login attempts
  • IP addresses for security monitoring

Technical Information

  • Browser type and version
  • Device information
  • Usage analytics and performance data

4. How We Use Your Information

We use your personal information for the following purposes:

  • Providing authentication services across our ecosystem
  • Maintaining account security and preventing unauthorized access
  • Monitoring for suspicious activity and fraud prevention
  • Improving our services and user experience
  • Complying with legal obligations
  • Communicating with you about your account

5. Legal Basis for Processing

We process your personal information based on:

  • Contract performance:To provide authentication services you've requested
  • Legitimate interests: For security monitoring, fraud prevention, and service improvement
  • Legal compliance: To meet our legal and regulatory obligations
  • Consent: Where specifically requested for optional features

6. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • With other services in our ecosystem (Soundwaves, Gigantic, OnMixer) for seamless authentication
  • With service providers who assist us in operating our platform
  • When required by law or to protect our rights and safety
  • In connection with a business transfer or acquisition

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We may retain certain information for longer periods for security, legal compliance, or legitimate business purposes.

8. Your Rights

Under applicable data protection laws, you have the following rights:

  • Access your personal information
  • Correct inaccurate or incomplete information
  • Delete your personal information
  • Restrict processing of your information
  • Data portability
  • Object to processing based on legitimate interests
  • Withdraw consent where applicable

To exercise these rights, please contact us through our official support channels.

9. Security Measures

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure transmission protocols, and regular security assessments.

10. International Transfers

Your personal information may be transferred to and processed in countries outside your home country. We ensure appropriate safeguards are in place to protect your information during such transfers.

11. Changes to This Notice

We may update this Privacy Notice from time to time. We will notify you of any material changes by posting the updated notice on our platform and updating the "Last updated" date.

12. Contact Information

If you have any questions about this Privacy Notice or our privacy practices, please contact:

Gigantic Media Group Ltd
Data Protection Officer
Email:

For general inquiries:

If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority.